Plot: The next stop is jail for a gang that made the mistake of thinking it could cash in by deliberately causing a collision with a bus, while a holidaymaker's claim for lost luggage is grounded thanks to forged documents. Information embedded in digital photos submitted to back up a burglary claim proves that the items were never even stolen, and a phone call comes back to haunt a motorist claiming for compensation two-and-a-half years after the accident took place